FAQs

What Are Your Shipping Details?

RoadMug orders are fulfilled and then shipped in an average 7-13 days. 🌎📦

Can I Track My Order?

Once your order has been shipped, you’ll receive a tracking number via email. 📧⭐
Have your tracking number to hand? You can track your order status here. 🕵️‍♂️👀

Can I Return My Product?

If you aren’t 100% satisfied with your items or received faulty goods, simply email our customer support team at roadmugcontact@gmail.com . 📧🔧

Please include the email address associated with the order and describe the issue (including photos if possible). We always aim to respond in 3 days or less! ⌛ 🙌

What Payment Methods Are Accepted?

We gladly accept Visa, MasterCard and American Express, making your shopping experience smooth and convenient. 💳💰
And for our Apple aficionados, Apple Pay is at your service! 🍏📲